Faq’s

Opening an account at Industrial Bank Hong Kong Branch is simple. You can start the process online by filling out an application form or visit any of our branches. You will need to provide identification, proof of address, and any other documentation specific to the type of account you're applying for. Our team will guide you through the process, and once your application is approved, you’ll have access to your account and all its features.

Our savings accounts offer competitive interest rates, easy access to your funds, and a secure way to grow your wealth. Whether you're saving for short-term goals or long-term investments, our savings accounts provide flexibility and reliability. Additionally, you can manage your savings through online banking, set up automatic transfers, and access a range of other services to optimize your financial planning.

Yes, the bank offers specialized accounts like the Family 360 Account, which is designed to help families manage their finances in a more organized and efficient way. This account allows you to create multiple sub-accounts for various goals, track family expenses, and plan for future needs such as education or emergency savings. It also includes budgeting tools and financial advisory services to help families achieve their financial goals.

International transfers can be easily done through our online banking platform or at any branch. Whether you're sending money for personal or business purposes, our bank offers competitive exchange rates and quick processing times. We also provide support for different currencies, so you can send and receive funds globally with ease and security.

Our accounts are designed to be cost-effective, with transparent fee structures. While there may be minimal fees for specific services like international wire transfers or account maintenance for low balances, we offer a range of accounts with no hidden charges. It's always best to review the specific terms and conditions for the account you choose to ensure you’re aware of any applicable fees.

Yes, you can easily manage your account online through our secure online banking platform or mobile app. With 24/7 access, you can check your balances, transfer funds, pay bills, monitor transactions, and access account statements. Our digital banking services are designed to offer you full control over your account, making banking more convenient from anywhere.

We offer a variety of business accounts tailored to the needs of small, medium, and large enterprises. These include current accounts, corporate savings accounts, and trade finance solutions. Businesses can also access services such as cash management, foreign exchange, and corporate loans, all designed to support growth and improve financial operations. Our business accounts come with enhanced online banking features for efficient management of finances.